FAQ: Security

• How is a client’s data protected when being transmitted?
• Where and how is the client’s server image stored?
• Is Doyenz in a SAS 70 Type II data center?
• What kind of security permissions are employed?
• Does rCloud allow user access to be restricted by the client?
• Are audit trails provided?

How is a client’s data protected when being transmitted?

Client server data is encrypted using standard 256-bit Advanced Encryption Standard technology prior to being transmitted over the Internet.

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Where and how is the client’s server image stored?

Client server images are securely stored as images in a Tier 3 grade co-location facility. The data center provides HID access, key card access only, entry and exit logs, surveillance and closed circuit monitoring with CCTV, monitoring via IP connection to remote NOC, and 24/7 on-premise security guard.

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Is Doyenz in a SAS 70 Type II data center?

Yes. Doyenz is deployed in a modern Tier 3 data center selected to meet or exceed SAS 70 Type II and HIPAA best practice requirements.

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What kind of security permissions are employed?

Client server data can only be accessed with a secure logon and password authentication via the rCloud management portal.

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Does rCloud allow user access to be restricted by the client?

Yes.

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Are audit trails provided?

No.

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