Support

Here at Doyenz we’re proud to offer exceptional support to our partners at no additional cost. Standard support is available weekdays as follows:

• 11 PM to 5 PM PST: Starting on Sunday night 11 PM PST through to 5 PM each weekday.
• 7 AM to 1 AM GMT: Starting on Monday morning 7 AM through to 1 AM each weekday.
   

Standard support is not available between 5 PM and 11 PM PST/1 AM and 7 AM GMT or on the weekends. Support for critical incidents is available 24 hours a day, 7 days a week on a call back basis.

Contact Support

Contact our Support team during business hours by phone at 1 (800) 630-6103 (Americas), +44 3333 444 263 (UK/EMEA), or email partnersupport@doyenz.com. Or click through to submit a support case online. 

Knowledge Base

The Doyenz Knowledge Base features step-by-step guides and tips for troubleshooting.

Live Remote Assistance

Click here for remote assistance from a member of the Doyenz Partner Support team.